Last updated:
This is the business-call notice previously published on our Shopify website. Its original terms, providers and retention periods are preserved here.
Who is calling?
All-In-One-ecom is operated by ScaleCommerce Group AB, organisation number 559437-8761. ScaleCommerce Group AB is responsible for how personal information is used for these business calls.
The calls are made by an artificial-intelligence assistant operated by Astos AI AB on behalf of ScaleCommerce Group AB.
Why might we call you?
We may contact you in your professional role to discuss services that may be relevant to your company, such as conversion-rate optimisation, website design and other IT or artificial-intelligence services.
The assistant can answer basic questions and arrange human follow-up when you ask for or agree to it. The assistant does not accept payment, enter into contracts or guarantee results.
You do not have to provide additional information, accept follow-up or continue the call.
What information do we use?
We may use:
your name and professional role;
your company and its website;
a verified company or work telephone number;
where and when the business contact information was found;
the date, time and result of the call;
a work email address, preferred follow-up time or callback number that you provide; and
the call recording and transcript for the short quality-review period explained below.
The contact information may come from your company's website, a public business directory or a business-data supplier. You can ask us where we obtained your information.
We only intend to call registered companies using verified company or work numbers. We do not intend to call consumers, sole traders or unverified private mobile numbers through this campaign.
Our legal basis
We use this information because ScaleCommerce Group AB has a legitimate business interest in offering relevant business services and arranging requested meetings with potential business customers.
We limit the information used, contact people only in a professional role and stop marketing calls when someone objects.
Artificial intelligence and recording
The caller explains at the beginning that it is an artificial-intelligence assistant and that the call is recorded.
Recordings and transcripts are used only to operate and check the quality of the AIOE calling service. They are deleted within 24 hours after the call and are not used for unrelated or general artificial-intelligence model training.
If you object to recording, the assistant ends the call and the recording and transcript are not kept for quality review.
Who processes the information?
Information may be accessed only by authorised people at ScaleCommerce Group AB, Astos AI AB and approved service providers needed to operate the calling service, including ElevenLabs.
Some service providers may process information outside New Zealand or the European Economic Area. Where required, we use approved contractual and security protections for these transfers.
We do not sell the call recording, transcript or your contact information for another company's marketing.
We do not use this campaign to make automated decisions that have legal or similarly important effects on you.
How long do we keep information?
Recordings and transcripts are deleted within 24 hours after the call.
Lead and call-administration information is kept only while needed for the campaign, requested follow-up or a legal obligation.
If you ask not to be called again, we keep only the minimum do-not-call information needed to prevent another marketing call.
Your choices and rights
You can ask us to:
end the call;
stop calling your number;
explain where your business contact information came from;
give you access to personal information we still hold;
correct inaccurate information;
delete or restrict information where the law gives you that right; or
answer a privacy question about the call.
You can object to direct marketing at any time. If you do, we will stop the marketing call and add the number to our internal do-not-call list.
Contact us
Email: aldin@theaioecom.com Telephone: +46 70 984 85 26
You may also contact:
New Zealand Office of the Privacy Commissioner
Swedish Authority for Privacy Protection
Email Aldin about a business call