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Email & retention

Make email part of the customer journey. We work with Klaviyo to build automated flows and campaigns that keep your brand relevant, from the first welcome to the next purchase.

Let’s talk about your store

Turn a first order into a relationship.

The relationship with a customer continues after the first visit. We help make those next interactions useful, timely and consistent with the rest of your brand.

What we can
help with.

Klaviyo

Connect email planning with your store and customer journey. Give your retention activity a clear foundation in Klaviyo.

Automated flows

Build relevant messages around moments such as a first welcome and the next purchase. Connect the content with what the customer needs at that stage.

Email campaigns

Plan campaigns that give your audience a reason to return. Bring the message, creative and store destination together.

A clear way forward.

  1. Review the journey

    Look at the store, existing email activity and the moments where a useful message can help.

  2. Build the essentials

    Agree the priorities, then develop the flows and campaign content around them.

  3. Keep improving

    Review the activity and use what you learn to inform the next messages and campaigns.

A few things
you might ask.

Which email platform do you work with?

We work with Klaviyo for email flows and campaigns connected to Shopify stores.

Can you work with our existing email setup?

Yes. We can start by reviewing the current flows and campaigns, then agree which improvements to focus on.